Admins create, edit, and deactivate users from the User Management area of Settings. Here's the workflow and when to deactivate vs delete.
Where user management lives
Admins open Settings → User Management (or the equivalent on your account's version). This is where all user creation, editing, and lifecycle actions happen.
Creating a user
- Click + New User.
- Enter:
- Email — the user's work email. This is also their login identifier.
- Display name — how they appear in Allocadia.
- Role — see Roles and permissions in Allocadia.
- Hierarchy access — which Folders/Budgets they can see.
- Save.
Allocadia sends a welcome email with a password-setup link. For SSO-only tenants, no password is required — the user signs in via your IdP after their account exists.
Editing a user
Open the user from the User Management grid. Common edits:
- Role change.
- Granting or removing hierarchy access.
- Updating display name or contact info.
- Enabling/disabling API access (for integration users).
Role and permission changes take effect immediately.
Deactivation vs deletion
- Deactivation marks a user as inactive. They can no longer log in, but all their historical ownership, approvals, and audit trail remain intact. Deactivation is almost always the right choice when a user leaves the organization.
- Deletion removes the user record. Historical references to the user may become orphaned. Only delete when there's a specific reason (e.g. a user was created in error).
Bulk operations
For bulk user actions (onboarding a cohort, deactivating a department), contact Support — bulk user management is often handled server-side faster than one-by-one in the UI.
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