You are not authorized by your organization to raise a ticket with Allocadia Support. Please reach out to your Instance Owners.
Logo
Sign in Uptempo.io
Submit a request
  1. Uptempo Help Center
  2. Hive9
  3. Troubleshooting & Known Issues

Troubleshooting & Known Issues

Follow New articles New articles and comments
  • My integration isn't syncing data into Hive9
  • My saved filter set doesn't visually highlight which filters are applied
  • I logged in successfully but Hive9 won't load past the login screen
  • The Finance Budget screen is loading very slowly
  • A picklist option still appears in Hive9 after it was removed from our source system
  • I can't update Business Group or Business Product on a tactic
  • SSO login works for some users but fails for others
  • I clicked "Forgot Password" but the reset email never arrived
  • Error: "Email exists already" — but the user isn't in my Users grid
  • Error: Selected Approval Workflow is either marked as inactive or deleted

© 2025 Uptempo GmbH. All rights reserved. Imprint.